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For repair, or for questions about your account or purchase on PlayStation Network, please visit https://support.playstation.com website. PS Sales Specialists can help with your shipping and order inquiries on the https://playstation-store-direct.com/ website.
Opening Hours: 8 AM to 7 PM PST, Monday to Sunday (Closed 12/25)
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1-586-666-2001‬

Opening Hours: 8 AM to 5 PM, Monday to Friday (Closed 12/25)

Depending on your inquiry, we will ask for your email address and direct.playstation.com order number. Please have these handy when you contact us.